Order Confirmation
On receipt of a clear purchase order an order confirmation will be emailed within 24 hours. Any discrepancies on the Order Confirmation need to be raised immediately.
Lead Time
On most standard products lead time is 4 - 6 weeks. If you
require delivery sooner, get in touch and discuss with our team, we do our best to meet the tightest deadlines.
Quality Control
Very occasionally things go wrong, if you are not happy with any aspect of the product / service please get in touch. We are very proud of our products and want you to be too. We will get back to any issues within 24 hours with a detailed plan of action.
Delivery and Install Options
Tailgate delivery is free of charge on all orders over £600 (there is a £50 charge on orders under £600). Installation is free of charge on all orders over £10,000 (there is a £475 charge on orders under £10,000).
We can also offer out of hours installation (evening and weekends). This is charged at £750 for allorders.
Customer Services
We are here to help. We are friendly and love
talking about furniture, design and everything else. Give us a call, drop us an email or post us a letter if you’re old school.